Practice Culture Score Get a quote

Find out what your team actually thinks

We survey your staff confidentially, then hand you a scored report on scheduling, workload, communication, training, and pay. Benchmarked against practices like yours.

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A practice team talking at the front desk
Overall score
72 out of 100

The tick marks the average for similar practices, 64.

Independent third party
Confidential responses
No individual answers shared
Benchmarked against similar practices

Numbers from
our survey work

Totals across every practice we have surveyed to date.

240
Practices surveyed
3,100
Staff responses collected
81%
Average response rate
6:40
Average time to complete

Three steps,
about two weeks

You do one thing. We do the rest and send back a report you can act on.

1

You send us your staff list

Names, roles, and work emails. That is the whole setup. It takes about ten minutes.

2

We survey your team

Everyone gets the survey from us, not from you. It takes about seven minutes and stays open for two weeks.

3

You get the report

Scores by category, your benchmark, and the comments we can share without identifying anyone.

What the report
looks like

Sample data from a fictional eight person practice. Your report follows the same format.

Overall culture score
72 out of 100
0Benchmark 64100
14/18 responded
Response rate matters. Below 60 percent we tell you the results are thin.

Category scores

This practice Benchmark
Scheduling and hours
6.4
Workload and staffing
5.8
Team communication
7.6
Training and growth
7.1
Pay and benefits
6.9
Front desk team
Not reported

Why this row is blank. Only 3 people answered here. We never break out a group under 5, so those answers go into your overall score instead.

How we keep it
confidential

We never report a group smaller than five people. If only three assistants answer, that section of your report stays blank and says why. This is the rule we will not bend, and it is why staff tell us the truth.

Answers come to us, not to you

Staff respond on our system. The practice never sees a single response.

Comments are checked by a person

We remove names and details that would identify who wrote a comment before anything is shared.

Raw data stays with us

We keep individual responses for twelve months, then delete them. We do not sell them.

For practice owners

Tell us your practice size and we will send pricing and the questions we ask. No call required.

Request pricing See the sample report

Got a survey
email from us?

Here is who we are and what happens to your answers. If anything is still unclear, write to us and a person will reply.

A dental assistant reading the survey invitation on her phone Get in touch